Privacy Policy

1. Introduction

Protecting your personal data and maintaining client confidentiality is paramount to NeoGoldenShieldX. This Privacy Policy transparently informs you about what data we collect in connection with our retirement insurance services and senior protection solutions, how we use it, and what rights you have under applicable data protection laws.

By using our website and engaging our insurance services, you agree to the processing of your data in accordance with this Privacy Policy, the Swiss Federal Act on Data Protection (FADP), and the EU General Data Protection Regulation (GDPR) where applicable.

2. Collection and Processing of Personal Data

We collect personal data in the following situations:

When you contact us for insurance consultations and during the client relationship
When creating your client profile for personalized insurance services
When using our insurance assessment tools and coverage evaluation platforms
When communicating via our website, email, and insurance correspondence
When processing insurance service registrations and retirement documentation

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Performance of a contract or pre-contractual measures
Compliance with legal obligations under Swiss and EU law
Your explicit consent, where required
Our legitimate interests in providing insurance services
Protection of vital interests in retirement operations

4. Use of Collected Data

We use your data for the following purposes:

For the management and delivery of our retirement insurance services
To create individualized insurance strategies and protection plans
To adapt our insurance services to your specific retirement requirements
To communicate about insurance matters and coverage updates
To maintain accurate records of insurance consultations and retirement documentation

5. Storage and Protection of Data

Your insurance and client data are encrypted and stored in Switzerland according to the highest security standards
We implement appropriate technical and organizational measures to ensure data security
Data retention periods comply with legal requirements and professional standards
Regular security audits and updates of our data protection measures
All staff members are bound by strict confidentiality agreements

6. Data Subject Rights under GDPR

Under the GDPR, you have the following rights:

Right to Information: Transparent information about data processing
Right of Access: Obtain confirmation of data processing and copies of personal data
Right to Rectification: Correction of inaccurate personal data
Right to Erasure: Deletion of personal data under specific conditions
Right to Restriction: Limit processing of personal data
Right to Data Portability: Receive and transfer personal data
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw previously given consent

7. International Data Transfers

For data transfers outside Switzerland or the EEA, we ensure appropriate safeguards through:

EU Standard Contractual Clauses (SCCs)
Adequacy decisions by the European Commission
Binding Corporate Rules where applicable
Data Processing Agreements with service providers

8. Cookies and Tracking

Our website uses strictly necessary cookies for:

Essential Functions: Basic website operation
Security: Protect against unauthorized access
Session Management: Maintain your login status

We do not use tracking cookies or third-party analytics tools.

9. Data Protection Officer

Our Data Protection Officer ensures compliance with data protection regulations and can be contacted for any privacy-related queries:

Data Protection Officer
NeoGoldenShieldX
Bahnhofstrasse 45
8001 Zürich, Switzerland
Email: privacy@NeoGoldenShieldX.com
Tel: +41 44 737-5831

10. Updates to Privacy Policy

We regularly review and update this Privacy Policy to reflect changes in our practices and legal requirements. The current version is always available on our website. Material changes will be communicated to clients directly.

Last updated: March 2024